> I believe customer is always the winner. I suggest let users
> vote for the provider for 1. Quality 2. Support and 3. Rates. 
The problem with this is:
1. Users are not objective. They typically have experience with
only 1-2 providers so voting "their" provider as the best will
just be a popularity contest rather than an accurate representation
of which provider really has the best quality.
2. It's pretty easy for a provider - especially a small one with
not much real votes - to post fake votes to tilt the vote in 
their favor.
I do agree that user input/votes should be taken into consideration,
but it needs to be objectively measured so this doesn't turn into
a popularity contest. :)
> I have burnt  in the past. Several providers created 'the best' 
> test routes, but once (pre) paid, no customer service was available 
> and the routes were switched :-)
I hear ya. There are a LOT of crooks in this business unfortuantely.
> Comments for providers would be a great idea. If you need
> help in design, I can offer help from my resources.
Thanks for the offer. I might contact you offlist later on. :)
-- Nitzan
http://www.comparevoipproviderrates.com/
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