Chris - I think it depends on the usage scenario....here in the states,
automated outbound messaging is a popular tactic amongst political
candidates to deliver campaign statements and GOTV messaging to
registered voters.
In the mid 90's it was used as a telemarketing lead gen tool, but has
decreased in popularity due to DNC regulations in the states.
It's also a great tool for "value added" services like appointment
reminders, school related notifications, group related notifications,
service reminders, etc. As a lead generation tool IMO its effectiveness
is limited, and it is generally regarded in a similar manner as spam.
Cory J Andrews
Director, New Market Initiatives
VoIP Supply, LLC
454 Sonwil Drive
Buffalo, NY 14225
716-250-3402 OFFICE
716-630-1548 FAX
716-601-4474 MOBILE
Cory@VoIPSupply.com
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-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Chris
Bagnall
Sent: Tuesday, June 24, 2008 8:33 PM
To: 'Commercial and Business-Oriented Asterisk Discussion'
Subject: [asterisk-biz] Opinions requested: message blasting
Greetings list,
I've seen a lot of posts over the last couple of years on both -users
and -biz with people requesting help with "message blasting" setups -
that is to say, asterisk dials a number, waits for an answer, then plays
a pre-recorded message.
Everyone I've ever spoken to about this here in the UK finds it
thoroughly offensive. If they answer the phone, they expect to find a
human being at the other end. Systems like this seem to draw far more
ire from people than even multi-level IVR systems (which aren't exactly
popular either).
I'm curious as to list members' views on the topic. Do your clients find
message blasting a valuable business tool? Do they get much negative
feedback from recipients?
I'm also curious as to whether there's a demographic split in
recipients' attitudes - so if you do reply, please post what country
you're commenting on.
Thanks in advance!
Regards,
Chris
--
C.M. Bagnall, Director, Minotaur I.T. Limited
For full contact details visit http://www.minotaur.it
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