Re: [asterisk-biz] UK DID provisioning with an API

I have mixed feelings about DIDWW.

Pros:
* Quality seems to be decent.
* Not much problems.
* Clear calls for what I've tried.

Cons:
* It's been a while since I had to use it - but when contacting
support via chat.. slow and not really helpful.
* Orders need to be approved whenever you purchase anything. You
can get around this by pre-purchasing credit and buying your
numbers with that credit later on, but I would expect a vendor
to automatically approve payments/orders without a waiting period
for old/verified customers.
* No choice of number. All you get is choice of area code.

And last but most definitely not least:
* Pricing is too high. It's probably good for RETAIL customers,
but pricing is too high if you're trying to resell those DIDs.

We get 99% of our international numbers from DIDx because their
prices are more reasonable. I'd love to work with DIDWW too, but
they're pricing themselves out of the wholesale game.

--
Nitzan Kon, CEO
Future Nine Corporation
http://www.future-nine.com

--- On Tue, 11/18/08, SIP <sip@arcdiv.com> wrote:

> From: SIP <sip@arcdiv.com>
> Subject: Re: [asterisk-biz] UK DID provisioning with an API
> To: "Commercial and Business-Oriented Asterisk Discussion" <asterisk-biz@lists.digium.com>
> Date: Tuesday, November 18, 2008, 2:09 PM
> How's overall service quality and customer support?
> I've heard mixed
> things about DIDww -- from people complaining they
> couldn't get any
> customer support and complaining of poor DID quality, to
> people saying
> they're the best thing since sliced pie.
>
> What's your take on things?
>
> N.
>
>
> Peter Beckman wrote:
> > DIDww has an API and immediately provisions numbers.
> Decent pricing. And
> > they update the API every now and then. I've
> requested NPANXX breakdown
> > for NANPA DIDs and they've said they're
> working on it, which is always
> > encouraging.
> >
> > They have UK numbers in stock.
> >
> > On Tue, 18 Nov 2008, SIP wrote:
> >
> >
> >> We're looking for someone who can provide
> provisioning for UK DIDs with
> >> an API. We don't get many order for them, but
> we do on occasion, and
> >> our current provider has switched (without telling
> anyone) from a system
> >> by which we'd order from them via their API
> and they'd return us a DID
> >> to provision to one in which we order from them,
> and eventually, they'll
> >> email us giving us a DID we can manually provision
> to the account.
> >>
> >> It moves away from automation, makes the customer
> wait (customers seem
> >> to hate waiting in our era of
> instant-gratification), and runs the risk
> >> of us having to take the customer's money and
> then refund it if the DID
> >> isn't REALLY available -- which looks bad.
> Call me old fashioned, but I
> >> prefer to sell things that exist rather than
> selling promises.
> >>
> >> Anyone know of a good UK DID provisioner that has
> a decent API?
> >>
> >>
> >> N.
> >>
> >> _______________________________________________
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> >>
> >
> >
> ---------------------------------------------------------------------------
> > Peter Beckman
> Internet Guy
> > beckman@angryox.com
> http://www.angryox.com/
> >
> ---------------------------------------------------------------------------
> >
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