Hello list,
we are proud to announce that Queuemetrics 1.5.1 has been released.
This version comes with a revised Agent's page that will empower agents and give them better insight into the overall call processing that is happening system-wide. We also added improved tracking of outbound calls made by agents, and a set of features that are meant to smooth the transition to the Asterisk 1.6 platform. As a last important change, we now support the Oreka recording solution as an audio storage medium. This will be loved by those of you running the largest Asterisk deployments, who will be able to factor out call recordings from the main Asterisk server.
You can find more information about the release here: http://queuemetrics.com/news.jsp
A free demo version of QM can be downloaded from: http://queuemetrics.com/download.jsp or installed automatically using the yum package manager.
Thanks and best regards,
l.
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