callcenter software (although they dont advertise it) charge 50 euro per
month per agent.
The core software is not significantly improved, its mainly a couple of
extra external applications for call routing (They can't without paying
license fee's to Digium as its under GPL). Documentation and marketing
materials seem to make up most of the cost. Clients seem more than happy
to pay for the solution.
Zoa
Lenz Emilitri wrote:
> A number of contracts I'm seeing are a flat rate per seat, usually
> sold in bundles of tens.
> l.
>
> 2009/8/31 Wes Reece <wreece79@gmail.com <mailto:wreece79@gmail.com>>
>
> Just trying to get a general consensus here. I am bidding on a
> contract for a 100 seat call center located in the US. The
> contract is only for PBX service, inbound and outbound. Aside from
> the per minute charges, what do you suggest would be a good MRC
> for the pbx features and maintenance? How are others charging?
> Flat rate? Monthly fee per extension? Your insight would be of
> great help.
>
> --
> Thank you,
>
> -Wes-
>
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> --
> Loway - home of QueueMetrics - http://queuemetrics.com
>
> ------------------------------------------------------------------------
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