Nitzan,
I completely agree with you, no need to publish your contact information to every Tom Dick and Harry. Serious buyer will follow the "How to contact" procedure on your website. And phone support mean nothing if the person taking calls cant to fix the problem right away. It just make thing more expansive for the company and finally to the end users,
-Jai
"Buy unlimited DIDs"
"http://www.didforsale.com"
I completely agree with you, no need to publish your contact information to every Tom Dick and Harry. Serious buyer will follow the "How to contact" procedure on your website. And phone support mean nothing if the person taking calls cant to fix the problem right away. It just make thing more expansive for the company and finally to the end users,
-Jai
"Buy unlimited DIDs"
"http://www.didforsale.com"
On Tue, Sep 16, 2008 at 10:08 AM, Nitzan Kon <nk3569@yahoo.com> wrote:
Hi Jack!
No- we do not have publicly listed contact information - because
we are not interested in random messages from anonymous users.
Our users however have a "contact" link inside the web console.
We answer most messages (almost all) within 24 hours, and typically
much faster than that.
If in doubt, check out some of our reviews... :)
http://www.dslreports.com/comments/3245
I don't think we are a good fit for someone looking for a provider
with phone support, however note that phone support does not mean
BETTER support - it just means you get to talk to a nice guy in the
Philippines, who relays your message to an actual tech. ;)
--
Nitzan Kon, CEO
Future Nine Corporation
www.future-nine.com
--- On Tue, 9/16/08, Jack Bauer <objective0227@yahoo.com> wrote:
> From: Jack Bauer <objective0227@yahoo.com>
> Subject: [asterisk-biz] Anyone from Voipjet reading this list
> To: asterisk-biz@lists.digium.com
> Date: Tuesday, September 16, 2008, 10:08 AM
> Nitzan, does your company have any publicly listed contact> _______________________________________________
> information other than one support email address in the FAQ?
> No phone, no address, no names, anonymous domain.......
>
>
>
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