Microsoft shuts down CSF development
By Rich Karpinski
Microsoft has informed its telecom service provider customers that it is removing its Connected Services Framework product from the market and will no longer be developing new functions for the CSF. The move is a significant one for Microsoft, indicating the failure of its major Telco 2.0 initiative to develop a service delivery platform that could be widely deployed, but it is also a significant indication that the telecom industry has not moved as quickly to embrace a common approach to service delivery.
Microsoft made the decision to "end-of-life" the CSF because current deployments, in 30 service providers globally, had proven to require a much higher degree of customization than Microsoft expected, prompting the software giant to focus more on the delivery of Web services via Exchange Online and Sharepoint Online and leave the telecom service delivery platform business to systems integrators.
"If you look across the deployments for service delivery platforms, they have tended to be highly customized, very integration-intensive," said Terry McGuigan, director of global partners for Microsoft's Communications Sector. "The degree of customization required has caused us to re-think whether we could use a standard platform."
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