Re: [asterisk-biz] Call Center Switch.

bill dwyer wrote:
> We are looking to put together an inbound only call center that would
> have 10 agents and handle 2000 calls a day. Average call time is 5
> minutes and we have a separate web based CRM that would be used for
> Customer Service. The most important element would be extensive Call
> Reports, secondly we need an easy to use interface. The primary need is
> for inbound customer service. We are looking for a complete solution,
> which would include the PBX/Switch, phones/headsets, and may require on
> site installation depending on the complexity. The ability to allow
> calls to be forwarded off site during off hours would be a nice feature
> as well.
>
>
>
> Please contact me off list.
> nate $(at)$ emericamedia.com <http://emericamedia.com>
> Thanks in advance!
> Nate S.
> Emerica Media
>
>
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Hi Bill

Have a look at the VERY first ever asterisk based GUI... PBXware :)

We have all that you require in a easy to install and use install package.

http://www.bicomsystems.com/products/C/P/797/154/

Senad
www.bicomsystems.com

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