> On Mon, Mar 02, 2009 at 03:20:00PM -0500, Alex Balashov spake thusly:
> > I don't really see the point. "Toll-free" is becoming less and less
> > relevant as mobile calls don't make a local/LD distinction and most VoIP
> > lines don't either.
>
> That's a good point. I just checked and the vanity DID I really want
> is not available in any area code. So either I'll come up with
> something else or just stick with my acceptable but not optimal vanity
> toll free. Thanks!
I think a counter point would be that in the US at least there are a lot
of people that are older, and they, more than younger folk, generally
associate a tollfree, particularly a vanity tollfree, with a company
that is more reputable and established. Even if they are going to call
from a line that charges nothing additional, some people do view the
company differently over this issue.
In other countries I have lived in, premium type numbers are more common
for some ordering lines and support lines, where the caller is more
accustomed to paying a higher rate for such services.
Ultimately it boils down to the customer base that you are marketing to,
if the customers do not particularly care, then a non-tollfree would be
fine (especially if its a localized service anyway), however if the
customer base cares a bit more about a tollfree, and that is something
that would make them decide you vs a competitor, then a tollfree
probably makes sense.
--
Trixter http://www.0xdecafbad.com Bret McDanel
pgp key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x8AE5C721
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