Thursday, April 23, 2009

Re: [asterisk-biz] Asterisk on Mac OS X...newbie questions

>> On Thu, Apr 23, 2009 at 6:25 PM, Rick Dwyer <rdwyer@quick-link.com>
>> wrote:
>>> What I want to do is allow callers to call a our phone line and
>>> unsubscribe their phone number from our call center list. So,
>>> basically, when they call in, they would be greeted with a message
>>> something like: "please enter your 10 digit phone number followed by
>>> the pound sign". They would then have the number read back to them
>>> to
>>> confirm it or reenter it. Once confirmed, it would write the phone
>>> number to a text file for importing into MySQL or FileMaker.
>>
>> Not can Asterisk do that, but it can read the callerID and ask if they
>> want to remove *that* number. Filemaker, I don't know but it can talk
>> to a mysql database or just write the number to be removed to a file.
>> Not too complicated.
>
> OK, so asterisk can read callerid back to the caller.... what if the
> caller is calling from a different line... can they be given the
> option to enter their phone number?

Yes.
You can either use dialplan or AGI scripting for that.

You can interface with Mysql using the MYSQL app

"core show application MYSQL"

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