You could also try our QueueMetrics call center monitor - it offers all the real-time and historical stats you need to successfully run a call-center, and it's very easy to install and deploy.
You can see it live at : http://queuemetrics.com/demosys.jsp or get a free trial here: http://queuemetrics.com/sendDemoLicence.jsp
I hope this helps
l.
2009/4/30 Ole Bülow <ob@just-eat.com>
Hi All,
For a big monitor in my call centre i need an application or website which can show queue status (how many callers in queue and time, stat, etc.).
I found a perl script called qview, which supposedly should be able to do the trick out of the box, but cant seem to get it to work.
Does anyone know if its still working (its from 2003) or does anyone have a similar script or program which they could direct me to?
Kind regards
Ole Bülow
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-biz
--
Posts
No comments:
Post a Comment