Re: [asterisk-biz] (((Polycom Reboot)))

Bob,

Many random rebooting problems encountered with the 'newer' Polycom handsets
are a result of outdated configuration files on the provisioning side. Old
configs can lead to unexpected results. I'd check there first.

If you're using completely modern config files on your provisioning
(tftp/ftp/http) server, then you might have to begin to elevate debug
logging, capture the crashes and escalate them to polycom via your Polycom
Authorized Reseller.

-Darren

--
Darren Nickerson
Senior Sales & Support Engineer
Telephony Depot
www.telephonydepot.com
+1.215.825.8710 ext 8106 (office)
+1.215.243.8335 (fax)

----- Original Message -----
From: bob murphy
To: Commercial and Business-Oriented Asterisk Discussion
Sent: Thursday, February 07, 2008 9:56 AM
Subject: [asterisk-biz] (((Polycom Reboot)))

We have two larger deployments (150 extensions and 400 respectively) and
Polycom IP550 and IP430 are rebooting intermittently. Very strange. Anyone
ever see this? It's not all the phones just random groups of them. The
only other common element is HP procurve LAN switches. Any hunches out
there?

--
Bob Murphy
Principal

Arreva Communications
www.arrevausa.com

949-334-2022-SIP Connect
949-842-8450-Wireless
949-349-0209-Fax

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