Tuesday, February 26, 2008

Re: [asterisk-biz] Asterisk for Inmate Communication Services?

Denver county recently published an RFP for jail telephones. It was
obvious from the RFP that this was an income stream for the county.

Trixter aka Bret McDanel wrote:
> On Tue, 2008-02-26 at 14:07 -0800, Douglas Garstang wrote:
>> Aren't pay phones the defacto standard for correctional facilities?
>>
>> Doug
>>
> They have a different line class in the US denoting they are from a
> correctional facility, and generally there is something like the
> truephone system (they have the BOP.gov contract) where inmates have
> money stored on an account and its a prepaid calling system. The
> product itself I believe is called "ITS"
>
> The way that the BOP wants it (and presumably others too) is
> recording of all calls held for 90 days unless marked for longer
> lawyer calls are supposed to be marked, and not
> listened to but um yeah they listen they just dont
> use it in court - ask any federal lawyer
> ability to listen live to calls in progress
> daily and monthly total minute quotas
> lists of numbers allowed to be called
> all calls must be registered first,
> there is generally an intake phone that
> lets you call anyone collect only
>
>
> Each inmate is assigned a phone code, they have to use that
> for all calls. There is actually a lot of money in this given
> that truephone charges like 20 cents/min for a US 48 call.
>
> There are also some behind the scenes data manipulation going
> on, one thing that is often done is cross referencing inmates that
> have the same number, that way they can see if inmates are sharing
> their phone codes with someone else. This is done either by extortion
> or outright purchasing of the minutes. Generally they resolve this by
> flagging the inmates account, when a call is made they will listen and
> ask the guard in that block to identify the inmate at phone X to
> see if its the right one.
>
> So its more than just a normal payphone at many of the facilities.
> And some of them are doing deals to get basically kickbacks for the
> usage of the phone, where the super high charges made are in part that
> high so the jail can get some extra cash from people who are forbidden
> from actually working for that money.
>
>

--
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
mike@TelecomMatters.net
www.TelecomMatters.net


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