Saturday, February 16, 2008

Re: [asterisk-biz] VoIP Provider Matrix of rates/services

moshe, nitzan,
thanks for the comments...  didn't think it even possible with up to 200ms delay.  yes, there are many factors in quality of call...    I guess that is why I wanted to nail down the quality parameters so I knew what to ask for in a provider but at a deeper level....    perhaps it is too complicated an issue to address right now with the fact being that your voice packets can transverse the country of origin a few times and hit multiple providers before it gets to the PSTN.  guess I'll have to wait for a more complete matrix and target on rates only right now.
thanks for your input.
daveC



Moshe Maeir wrote:
Actually in the countries I work in (we have servers in 3 countries,  including the one you mention) the norm is 8ms - 20ms. However we do have customers farther away and they go up to 200 and sometimes  even more. All I am saying is that latency is only one factor, and there are others  such as packet loss, jitter etc.  Not to mention termination where results can be all over the ballpark no  matter how close "your provider" is to you...  Nitzan Kon wrote:   
In your country, the current norm is probably around 200 ms. But since that is the case, I imagine ISPs are more dedicated to eliminating lost packets, etc. so the service does not suffer except for (very) slight delays. Last time I spoke to my father (same country) via VoIP, he couldn't notice a delay at all on his side. I noticed it, but it wasn't significant.  In the US though- service from a 200 ms provider, or a 40 ms provider, makes a HUGE difference in voice quality, in my experience.    -- Nitzan  --- Moshe Maeir <m345@netvision.net.il> wrote:   ---------------------------------   Dave, I can comment on 100ms delay remark, that it is not always true. Wehave call center customers who have 180 - 220ms  and are happy. There are other factors besides latency which can effect quality, so Ido not  completely agree with your comment  Moshe  dave cantera wrote:  moshe, nitzan, I already compiled a list from website info... not totally completethough.  all public info w/o calls to providers...       really, I wanted the providers to update the matrix themselves over theweb so they could control the information.. the biggest reason I don'tthink they should have a problem with it is they all don't cover theentire world or the US either.  some servers have too much delay, over100ms, so any customers they have outside their 'local network area'would get poor service and they shouldn't want to waste their time ifthey can't provide the service to those customers...  knowing that infotidbit saves face and bad will...  helps the community too!    any additional thoughts? daveC          Moshe Maeir wrote:       The best would be in the spirit of web 2.0  - a list of providers, which would have data, that partially be filled in by the companies(like voip-info has), but also have an active user rating system.Nitzan Kon wrote:              It is a good idea, and I would love to have a list of wholesaleproviders readily available so I can pick and choose the ones I likemost according to price & support criteria.The problems with this are, well, half the providers I've contacted inthe past request that you sign a non-disclosure agreement, and theother half act like their rates a big secret, and only disclose themupon request. I think this has a lot to do with providers being worriedabout competition, but in the end if you provide overpriced servicewith bad quality/support customers WILL find someone better whether youpublish your rates or not.You could always start a matrix by yourself... the only problem withthis is that you won't be able to publish providers who require anon-disclosure agreement. But then again- 9 times out of 10 those arebad quality and overpriced. I would avoid those anyway despite any(false) promises they might make.  -- Nitzan--- dave cantera <david.cantera@iacnet.net> wrote:---------------------------------  hi,I see frequent questions on the list for voip providers.  would itbehelpful to have a voip provider matrix of services?  would the voip providers on the list support it?daveC_______________________________________________--Bandwidth and Colocation Provided by http://www.api-digital.com--asterisk-biz mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-biz                _______________________________________________--Bandwidth and Colocation Provided by http://www.api-digital.com--asterisk-biz mailing listTo UNSUBSCRIBE or update options visit:   http://lists.digium.com/mailman/listinfo/asterisk-biz           -- My wife's sister is in California.  I should buy her a Videophone2008!Truly, The Next Best Thing to Being There!--WorldWideVideoPhones.com856.380.0894      _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com--  asterisk-biz mailing list To UNSUBSCRIBE or update options visit:    http://lists.digium.com/mailman/listinfo/asterisk-biz         
 _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com--  asterisk-biz mailing list To UNSUBSCRIBE or update options visit:    http://lists.digium.com/mailman/listinfo/asterisk-biz      

--  My wife's sister is in California.   I should buy her a Videophone2008!  Truly, The Next Best Thing to Being There! --  WorldWideVideoPhones.com 856.380.0894   

No comments: