> On Sat, May 03, 2008 at 08:57:00AM -0400, Steve Totaro wrote:
> > Moreover, whenever I turn up or even start servicing an existing
> > system, I call 911 and tell the operator that I am "the telephone guy"
> > and that I wanted to confirm that they have the proper name and
> > address for that number.
>
> I have heard that you should do this by calling the 9-1-1 line
> directly, and that you should call the PSAP on a toll line (which, I
> guess, you should "just know") to confirm the ALI.
>
> How do those calls go when you do them, Steve?
>
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink jra@baylink.com
> Designer The Things I Think RFC 2100
> Ashworth & Associates
'87 e24
> St Petersburg FL USA
+1 727 647 1274
>
> Those who cast the vote decide nothing.
> Those who count the vote decide everything.
> -- (Joseph Stalin)
>
The calls go well with 911. A few times, the operator seemed slightly
annoyed but in the DC/Balto area, they are overworked and
understaffed.
http://www.911dispatch.com/info/fact_figures.html
# 1,296 PSAPs are staffed by a single, on-duty dispatcher (NENA, 2003)
# Washington (DC) receives 1.8 million 911 calls per year, Los Angeles
5 million, Baltimore (MD) 1.7 million
The customer is almost always in shock when I make the call but I feel
it goes a long way to show that you are not just concerned with
selling a system and making a buck, you actually care about their
wellbeing. The six or seven that had the wrong information, the
customers were very thankful that I the testing.
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