> > How do those calls go when you do them, Steve?
>
> The calls go well with 911. A few times, the operator seemed slightly
> annoyed but in the DC/Balto area, they are overworked and
> understaffed.
>
> http://www.911dispatch.com/info/fact_figures.html
>
> # 1,296 PSAPs are staffed by a single, on-duty dispatcher (NENA, 2003)
> # Washington (DC) receives 1.8 million 911 calls per year, Los Angeles
> 5 million, Baltimore (MD) 1.7 million
>
> The customer is almost always in shock when I make the call but I feel
> it goes a long way to show that you are not just concerned with
> selling a system and making a buck, you actually care about their
> wellbeing. The six or seven that had the wrong information, the
> customers were very thankful that I the testing.
Ok.
So what do you *say*, in reply to "what is your emergency?"
(Around here, they *really* don't want you calling to check on movie
times. :-)
Cheers,
-- jra
--
Jay R. Ashworth Baylink jra@baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates
'87 e24
St Petersburg FL USA
+1 727 647 1274
Those who cast the vote decide nothing.
Those who count the vote decide everything.
-- (Joseph Stalin)
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