[asterisk-biz] Real time desktop apps for call centre!!!

Hi

PBXware call centre edition, now has many call centre specific applications:

- DRTD, an real time system calls monitoring application

- MRTD, a real time agents/queue monitoring application

- gloCOM - Global communicator featuring soft phone, instant messaging,
fax over IP, real time conferencing, CRM integration and call centre hub.

- AgentCOM, agents personal utility application

More details can be found here:

http://www.bicomsystems.com/products/C/P/797/154_2573/

Senad
www.bicomsystems.com

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