> Alistair
>
> Under "Features" > "Bulk Dialer" - how would you set the connected calls
> to connect to the next available agent?
>
> Cheers
>
> Craig Lawrence
Craig,
This is set by the section "When call is successfully made, forward to".
This can be any feature in the same customer. Typically this would be
a queue, IVR menu, or hunt group.
Alistair Cunningham
+1 888 468 3111
+44 20 799 39 799
http://integrics.com/
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