Re: [asterisk-biz] Suggested MRC for 100 seat call center in US

I would charge them for the virtual SIP trunks/ports (no incoming call charge),  + outbound minutes (where outbound uses ports) and a flat rate per month per seat...  That way if they have to add more agents they have to buck up more per month for the lines and the software (aka seats)..

A common scenario is to sell them bundles of the seats in say 25 increments..  You want them to overbuy...

Just my 2 cents..

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Jarrod Lash, <jarrod@fed-com.com>
Federated Communications
Office: +1-412-357-2127
Mobile: +1-412-999-0049
Fax: +1-412-545-8368

On Mon, Aug 31, 2009 at 5:01 PM, Wes Reece <wreece79@gmail.com> wrote:

Just trying to get a general consensus here. I am bidding on a contract for a 100 seat call center located in the US. The contract is only for PBX service, inbound and outbound. Aside from the per minute charges, what do you suggest would be a good MRC for the pbx features and maintenance? How are others charging? Flat rate? Monthly fee per extension? Your insight would be of great help.

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Thank you,

-Wes-

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