Just trying to get a general consensus here. I am bidding on a contract for a 100 seat call center located in the US. The contract is only for PBX service, inbound and outbound. Aside from the per minute charges, what do you suggest would be a good MRC for the pbx features and maintenance? How are others charging? Flat rate? Monthly fee per extension? Your insight would be of great help.
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Thank you,
-Wes-
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