free to correct me if I'm wrong.
I guess with hardware Andy's issue is he is delivering 'cost plus'
hardware and not an intangible freebie.
My 2c worth is take a credit card, charge it but offer full refund no
charge if they return it within 45 days.
Oh and have much better marketing material.......
Regards,
Dean Collins
Cognation Inc
dean@cognation.net
+1-212-203-4357 New York
+61-2-9016-5642 (Sydney in-dial).
+44-20-3129-6001 (London in-dial).
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com [mailto:asterisk-biz-
> bounces@lists.digium.com] On Behalf Of Steve Totaro
> Sent: Sunday, 26 October 2008 11:50 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Why so many international customers ask
for freesamples
>
> Really the best way to feel them out is how they speak, that may be an
> issue since you may not pick up on some of voice characteristics or
> the way people speak that just want something for free. Face to face,
> non-verbal is by far the best but that is probably out of the question
> in 99.9% of your customers.
>
> Website, DNS information can tell you a bit of information about the
> company. It is possible, at least here in the States to pull a
> business' credit report, although it will cost you, and many startups
> may not have anything there but could be flush with cash (doubtful
> with today's economy).
>
> I think charging a month with a refund policy is fair. I think that
> is how Junction does it. I certainly would not want a "Demo" account
> on a "Demo" server that has the best connectivity, so a day or two is
> certainly not long enough.
>
> Limit them to one or two trunks with specific destinations, maybe even
> add a GUI where they can select the destinations. You could even play
> something along the lines as "This is test VoIP trunk provided by X or
> N company) and limit the calls to ten or fifteen minutes with a
> gracious disconnect message, reiterating that it is in-fact a test
> VoIP trunk provided by X company.
>
> I am not sure about how laws work across boarders or in China, but
> maybe you can legally record or at least monitor the call to see if it
> is truly a "test" which would be fairly obvious by the conversation.
> If it is being used for business, then I don't define it as a "test"
> trunk. If people are talking about quality and "Can You Hear Me Now",
> then that is more of a test as far as I am concerned.
>
> At the end of the time period, they have the option to continue
> billing/service or get terminated. Plain and simple.
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
> On Sun, Oct 26, 2008 at 10:13 PM, Andy Spring <andyspr@gmail.com>
wrote:
> > Do you think the way of "Charger first, Return later after placing
bulk
> > order" is possible?
> > But I think, if they are true and serious customer, they will agree
this
> > policy, if you are customer,
> > do you agree this way.
> >
> > Thanks
> >
> > Regards
> > andy
> >
> > 2008/10/27 C F <shmaltz@gmail.com>
> >>
> >> I would charge for samples but refund it if the purchase any
minutes.
> >> For example, if you give one 10 minutes to try out, charge whatever
> >> you charge, and if they become a customer and end up purchasing
$25.00
> >> plus you give them the 10 minutes back.
> >>
> >>
> >> On Fri, Oct 24, 2008 at 8:30 PM, Andy Spring <andyspr@gmail.com>
wrote:
> >> > Hello everyone friends,
> >> >
> >> > As a chinese supplier, we often meet this kind of status, so many
> >> > foreign
> >> > cusotmers ask for free samples from us,
> >> > but the sample is also high value not only several dollars, even
if it
> >> > worth
> >> > several dollars, if so many customers ask
> >> > for free samples, we also can not afford them.
> >> >
> >> > By this status, should we send the free samples to our customers?
if
> >> > you,
> >> > how will you do? if not send them free samples
> >> > maybe we will lose customers. In fact, the cost of sample is
hihger then
> >> > unit goods for bulk order.
> >> > We have also some policy about the sample, like charger higher
price for
> >> > sample(s) and when our customers (especially new customers)
> >> > place bulk order, we will return the sample cost to them, but
even by
> >> > this
> >> > way, they still do not want to pay for the sample price,
> >> > what could we do, do you have any better advice.
> >> >
> >> > Thank you very much, my friends here everyone!
> >> >
> >> > Best regards
> >> >
> >> > --
> >> > andy
> >> > andyspr@gmail.com
> >> >
> >> > _______________________________________________
> >> > --Bandwidth and Colocation Provided by
http://www.api-digital.com--
> >> >
> >> > asterisk-biz mailing list
> >> > To UNSUBSCRIBE or update options visit:
> >> > http://lists.digium.com/mailman/listinfo/asterisk-biz
> >> >
> >>
> >> _______________________________________________
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> >>
> >> asterisk-biz mailing list
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> >> http://lists.digium.com/mailman/listinfo/asterisk-biz
> >
> >
> >
> > --
> > andy
> > andyspr@gmail.com
> >
> > _______________________________________________
> > --Bandwidth and Colocation Provided by http://www.api-digital.com--
> >
> > asterisk-biz mailing list
> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-biz
> >
>
>
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-biz
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