Re: [asterisk-biz] Why so many international customers ask for free samples

Look at what your competitors do and contact their sales people to see if
they do free samples and how they do it.

If you are in a market that is expected to give out free samples without
much hassle you're pretty much stuck with it, cause if you don't your
competitors will.

It's all about how you do your marketing.

Try to evaluate your customer and their seriousness. Check them up on
google maps to see if it matches with what they say.

Ask for their email address, if they have their own domain name check the
website.

You say that samples cost more then unit goods in bulk orders.
This tells me that either you make sample orders as they come in or it is
a heavily customized product.

You could see if there is a way for you to add a few more units to a bulk
order and keep these extra units in a warehouse and use that inventory to
send samples.

On Sat, 25 Oct 2008, Andy Spring wrote:

> Date: Sat, 25 Oct 2008 08:30:21 +0800
> From: Andy Spring <andyspr@gmail.com>
> Reply-To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> To: asterisk-biz@lists.digium.com
> Subject: [asterisk-biz] Why so many international customers ask for free
> samples
>
> Hello everyone friends,
>
> As a chinese supplier, we often meet this kind of status, so many foreign
> cusotmers ask for free samples from us,
> but the sample is also high value not only several dollars, even if it worth
> several dollars, if so many customers ask
> for free samples, we also can not afford them.
>
> By this status, should we send the free samples to our customers? if you,
> how will you do? if not send them free samples
> maybe we will lose customers. In fact, the cost of sample is hihger then
> unit goods for bulk order.
> We have also some policy about the sample, like charger higher price for
> sample(s) and when our customers (especially new customers)
> place bulk order, we will return the sample cost to them, but even by this
> way, they still do not want to pay for the sample price,
> what could we do, do you have any better advice.
>
> Thank you very much, my friends here everyone!
>
> Best regards
>
>

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