Looking for:
Epygi Quadro 4X
Epygi Quadro 4X 4 FXO IP PBX
(Used or Refurb model OK)
Thanks.
Thursday, January 29, 2009
[asterisk-biz] Looking for high volume US48/CA termination
Looking for US48/CA termination that can handle 20-40 calls per second, this is not predictive dialing traffic but could be sending many calls to the same NPANXX within short time frames.
Replies with useful information and/or contacts on-list or off are fine.
Thanks.
Replies with useful information and/or contacts on-list or off are fine.
Thanks.
--
Systems Engineer
Ifbyphone, Inc.
Phone: (866) 250-1663
Fax: (847) 676-6553
rrodriguez@ifbyphone.com
http://www.ifbyphone.com
Systems Engineer
Ifbyphone, Inc.
Phone: (866) 250-1663
Fax: (847) 676-6553
rrodriguez@ifbyphone.com
http://www.ifbyphone.com
Re: [asterisk-biz] Call Recording and Legal Issues in the US
> enabling the recording of phone calls. Can Radio Shack be sued because it
> sold someone a device they could plug into their phone and record calls?
> Sure, anybody can get sued, but I doubt Radio Shack would actually be
> sold someone a device they could plug into their phone and record calls?
> Sure, anybody can get sued, but I doubt Radio Shack would actually be
Yes, if the device is one that has no possible legal use according to the
applicable laws.
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Re: [asterisk-biz] Call Recording and Legal Issues in the US
On Wed, 28 Jan 2009, Steve Totaro wrote:
> Back on topic. I am no lawyer, but I think a disclaimer is fine,
> maybe signed prior to giving the customer a listing of the laws, state
> by state.
Interesting. Nitzan emailed me (thanks!) and reminded me that Grand
Central offers call recording. I read their Terms of Service and here's
all they said about it:
RECORDING CONVERSATIONS
GrandCentral provides a function that allows Subscriber to record
individual telephone conversations. The laws regarding the notice and
notification requirements of such recorded conversations vary by state
to state. Subscriber is responsible for applying the local laws in the
relevant jurisdiction when using this feature.
and
INDEMNIFICATION
Subscriber shall indemnify and hold harmless GrandCentral, its
directors, officers, employees and agents from and against all
liabilities, losses, costs, expenses (including reasonable attorneys'
fees), and damages resulting from any negligent acts, omissions or
willful misconduct by Subscriber, Subscriber's use of the Services
and/or any breach of the terms and conditions of this Agreement by
Subscriber.
and
RULES AND REGULATIONS [portions omitted]
* Subscriber shall be solely liable for any transmissions sent
through the Service. GrandCentral has no control over the content
of any transmission nor will it be liable for such content.
Subscriber agrees to abide by all applicable local, state, national,
foreign and international laws and regulations and is solely
responsible for all acts or omissions that occur under Subscriber's
account or password, including the content of Subscriber's
transmissions through the Service.
I'm guessing Google's lawyers spent extra special time after acquisition
of GrandCentral to make sure the Terms were solid. Again, I'm assuming
here, but it does pretty much cover:
* You can record, but YOU are responsible for following the laws
* If you break the law with our service, you hold us harmless.
* YOU are solely liable for any transmissions. And you agree to follow
the law.
Of course, if GrandCentral gets sued, who knows how the Terms will hold up
in court, but I really don't hear much about companies getting sued for
enabling the recording of phone calls. Can Radio Shack be sued because it
sold someone a device they could plug into their phone and record calls?
Sure, anybody can get sued, but I doubt Radio Shack would actually be
found guilty.
Thanks all for your replies. I'm still listening if anyone has more to
add!
Beckman
---------------------------------------------------------------------------
Peter Beckman Internet Guy
beckman@angryox.com http://www.angryox.com/
---------------------------------------------------------------------------
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Re: [asterisk-biz] Anyone experienced in cable telephony?
I would strongly advise you to engage a consultant experienced in
DOCSIS, Cable TV systems and VOIP to assess the installed equipment and
design a solution prior to making any proposal on your part. Otherwise,
I am fairly confident you will waste a huge amount of time learning
about Cable TV and will provide a substandard solution to the client's
customers if you ever get that far. Even with an experienced consultant
at your side, it may not be a bed of roses as I have experienced.
DOCSIS, Cable TV systems and VOIP to assess the installed equipment and
design a solution prior to making any proposal on your part. Otherwise,
I am fairly confident you will waste a huge amount of time learning
about Cable TV and will provide a substandard solution to the client's
customers if you ever get that far. Even with an experienced consultant
at your side, it may not be a bed of roses as I have experienced.
--
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dangerous content by MailScanner, and is
believed to be clean.
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Wednesday, January 28, 2009
Re: [asterisk-biz] Anyone experienced in cable telephony?
Excellent, exactly what I wanted to figure out. So I assume that the good
cable telephony service provided by say Optimum, which provides a telephony
service basically independent from its internet service, is due to basically
the setup of a VLAN, with say Cisco routers, just like any other VLAN
partitioning rules... in other words...there is no special model Cisco
equipment specific to partitioning cable networks and telephony networks,
that I should know of?
cable telephony service provided by say Optimum, which provides a telephony
service basically independent from its internet service, is due to basically
the setup of a VLAN, with say Cisco routers, just like any other VLAN
partitioning rules... in other words...there is no special model Cisco
equipment specific to partitioning cable networks and telephony networks,
that I should know of?
CS
-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Ken Rice
Sent: Thursday, January 29, 2009 12:42 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
Usually when you run a cable network, this is a bus wired system, there is a
main trunk line with passive splitters or "taps" these taps bleed off a
small amount of the total power available for a street or neighborhood,
these larger cables are also pulled together similarly in some instances or
with active equipment. Once it makes it to the head end, a box pulls off the
IP network signals and converts it to Ethernet so you can then pull it right
into asterisk or send the media to TDM media gateways with out too much
trouble
K
> From: "C. Savinovich" <c.savinovich@itntelecom.com>
> Reply-To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Date: Thu, 29 Jan 2009 00:31:36 -0500
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> <asterisk-biz@lists.digium.com>
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> Thank you all for your replies. But here is the dumb question: I have
never
> seen how the coaxial cable used for cable TV ends up on a provider's rack.
> Can anybody describe me (as if I was looking at a picture) how a whole
bunch
> of round coaxial cabling can come into a room and end up in an Asterisk
PBX
> providing telephony... I suppose the coaxial cables just end up in routers
> with coaxial ports, and then, it is just a network like any other
network...
> or isn't it?...is there anything I am not taking into consideration??
>
> CS
>
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com
> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Steve Totaro
> Sent: Thursday, January 29, 2009 12:11 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> If in fact you are going to use IP as the transport, I think to offset
> some of the startup costs, I would offer customers an option to buy or
> upgrade to a router with FXS ports. Call it "Digital Phone Service",
> not "VoIP Service". Now you only have two pieces of equipment at the
> customer's location.
>
> Also, don't "sell" the equipment, rent it for a small monthly fee. My
> mother has three cable boxes that she uses even though she has cable
> ready TV and that has been going on for at least fifteen or twenty
> years. She has been paying $5 a month for each box even though it is
> an extra part.
>
> This will help tremendously in cutting support issues and costs as
> well, since the router/ATA is on a public IP (I assume) so no NAT on
> the customer's side for the ATA.
>
> Thanks,
> Steve
>
> On Wed, Jan 28, 2009 at 9:39 PM, C. Savinovich
> <c.savinovich@itntelecom.com> wrote:
>>
>> Analog POTS?... don't think so because that would imply having to use
> dslams
>> (pardon me if I am wrong)... they already purchased the cable modems and
> lo
>> and behold, the cable modems don't have telephony ports. Definitely the
>> medium is IP, where we can probably use 3 devices (one router, one cable
>> modem, and one ata). The part where I am not too clear is on the
provider
>> side, what equipment handles the partitioning, et al.
>>
>> CS
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces@lists.digium.com
>> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
>> Sent: Wednesday, January 28, 2009 8:49 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>>
>> C. Savinovich wrote:
>>
>>> I have an opportunity to provide telephony to a small cable provider in
a
>>> foreign country... about 500 subscribers. Will anybody know what
>> equipment
>>> is necessary on the provider side to provide asterisk based telephony?
>> Any
>>> links or pointers where to find info will be appreciated.
>>
>> That depends on what the intended medium and transport is. Are they
>> looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
>> jacks)? Are they looking to get it to the customer as IP or use some
>> sort of voice-over-RF contraption like some cable MSOs in the US use in
>> certain parts?
>>
>> --
>> Alex Balashov
>> Evariste Systems
>> Web : http://www.evaristesys.com/
>> Tel : (+1) (678) 954-0670
>> Direct : (+1) (678) 954-0671
>> Mobile : (+1) (678) 237-1775
>>
>
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>
>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
In our experience, this will already be taken care of for you if you're
installing a telephony system for an existing cable company, and their
staff will already be very familiar with this because they're probably
already offering internet service. In general there's some box or set of
boxes that converts cable signals to ethernet and IP. Your new telephony
boxes then just sit on the same subnet as all their other network
servers such as DNS, web, etc, and talk pure SIP over IP to CPE devices.
The server just lets the clients register from whatever IP addresses the
cable system happens to give them.
installing a telephony system for an existing cable company, and their
staff will already be very familiar with this because they're probably
already offering internet service. In general there's some box or set of
boxes that converts cable signals to ethernet and IP. Your new telephony
boxes then just sit on the same subnet as all their other network
servers such as DNS, web, etc, and talk pure SIP over IP to CPE devices.
The server just lets the clients register from whatever IP addresses the
cable system happens to give them.
Alistair Cunningham
+1 888 468 3111
+44 20 799 39 799
http://integrics.com/
C. Savinovich wrote:
> Thank you all for your replies. But here is the dumb question: I have never
> seen how the coaxial cable used for cable TV ends up on a provider's rack.
> Can anybody describe me (as if I was looking at a picture) how a whole bunch
> of round coaxial cabling can come into a room and end up in an Asterisk PBX
> providing telephony... I suppose the coaxial cables just end up in routers
> with coaxial ports, and then, it is just a network like any other network...
> or isn't it?...is there anything I am not taking into consideration??
>
> CS
>
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com
> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Steve Totaro
> Sent: Thursday, January 29, 2009 12:11 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> If in fact you are going to use IP as the transport, I think to offset
> some of the startup costs, I would offer customers an option to buy or
> upgrade to a router with FXS ports. Call it "Digital Phone Service",
> not "VoIP Service". Now you only have two pieces of equipment at the
> customer's location.
>
> Also, don't "sell" the equipment, rent it for a small monthly fee. My
> mother has three cable boxes that she uses even though she has cable
> ready TV and that has been going on for at least fifteen or twenty
> years. She has been paying $5 a month for each box even though it is
> an extra part.
>
> This will help tremendously in cutting support issues and costs as
> well, since the router/ATA is on a public IP (I assume) so no NAT on
> the customer's side for the ATA.
>
> Thanks,
> Steve
>
> On Wed, Jan 28, 2009 at 9:39 PM, C. Savinovich
> <c.savinovich@itntelecom.com> wrote:
>> Analog POTS?... don't think so because that would imply having to use
> dslams
>> (pardon me if I am wrong)... they already purchased the cable modems and
> lo
>> and behold, the cable modems don't have telephony ports. Definitely the
>> medium is IP, where we can probably use 3 devices (one router, one cable
>> modem, and one ata). The part where I am not too clear is on the provider
>> side, what equipment handles the partitioning, et al.
>>
>> CS
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces@lists.digium.com
>> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
>> Sent: Wednesday, January 28, 2009 8:49 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>>
>> C. Savinovich wrote:
>>
>>> I have an opportunity to provide telephony to a small cable provider in a
>>> foreign country... about 500 subscribers. Will anybody know what
>> equipment
>>> is necessary on the provider side to provide asterisk based telephony?
>> Any
>>> links or pointers where to find info will be appreciated.
>> That depends on what the intended medium and transport is. Are they
>> looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
>> jacks)? Are they looking to get it to the customer as IP or use some
>> sort of voice-over-RF contraption like some cable MSOs in the US use in
>> certain parts?
>>
>> --
>> Alex Balashov
>> Evariste Systems
>> Web : http://www.evaristesys.com/
>> Tel : (+1) (678) 954-0670
>> Direct : (+1) (678) 954-0671
>> Mobile : (+1) (678) 237-1775
>>
>
> _______________________________________________
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>
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>
>
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>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
Usually when you run a cable network, this is a bus wired system, there is a
main trunk line with passive splitters or "taps" these taps bleed off a
small amount of the total power available for a street or neighborhood,
these larger cables are also pulled together similarly in some instances or
with active equipment. Once it makes it to the head end, a box pulls off the
IP network signals and converts it to Ethernet so you can then pull it right
into asterisk or send the media to TDM media gateways with out too much
trouble
main trunk line with passive splitters or "taps" these taps bleed off a
small amount of the total power available for a street or neighborhood,
these larger cables are also pulled together similarly in some instances or
with active equipment. Once it makes it to the head end, a box pulls off the
IP network signals and converts it to Ethernet so you can then pull it right
into asterisk or send the media to TDM media gateways with out too much
trouble
K
> From: "C. Savinovich" <c.savinovich@itntelecom.com>
> Reply-To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Date: Thu, 29 Jan 2009 00:31:36 -0500
> To: 'Commercial and Business-Oriented Asterisk Discussion'
> <asterisk-biz@lists.digium.com>
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> Thank you all for your replies. But here is the dumb question: I have never
> seen how the coaxial cable used for cable TV ends up on a provider's rack.
> Can anybody describe me (as if I was looking at a picture) how a whole bunch
> of round coaxial cabling can come into a room and end up in an Asterisk PBX
> providing telephony... I suppose the coaxial cables just end up in routers
> with coaxial ports, and then, it is just a network like any other network...
> or isn't it?...is there anything I am not taking into consideration??
>
> CS
>
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com
> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Steve Totaro
> Sent: Thursday, January 29, 2009 12:11 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> If in fact you are going to use IP as the transport, I think to offset
> some of the startup costs, I would offer customers an option to buy or
> upgrade to a router with FXS ports. Call it "Digital Phone Service",
> not "VoIP Service". Now you only have two pieces of equipment at the
> customer's location.
>
> Also, don't "sell" the equipment, rent it for a small monthly fee. My
> mother has three cable boxes that she uses even though she has cable
> ready TV and that has been going on for at least fifteen or twenty
> years. She has been paying $5 a month for each box even though it is
> an extra part.
>
> This will help tremendously in cutting support issues and costs as
> well, since the router/ATA is on a public IP (I assume) so no NAT on
> the customer's side for the ATA.
>
> Thanks,
> Steve
>
> On Wed, Jan 28, 2009 at 9:39 PM, C. Savinovich
> <c.savinovich@itntelecom.com> wrote:
>>
>> Analog POTS?... don't think so because that would imply having to use
> dslams
>> (pardon me if I am wrong)... they already purchased the cable modems and
> lo
>> and behold, the cable modems don't have telephony ports. Definitely the
>> medium is IP, where we can probably use 3 devices (one router, one cable
>> modem, and one ata). The part where I am not too clear is on the provider
>> side, what equipment handles the partitioning, et al.
>>
>> CS
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces@lists.digium.com
>> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
>> Sent: Wednesday, January 28, 2009 8:49 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>>
>> C. Savinovich wrote:
>>
>>> I have an opportunity to provide telephony to a small cable provider in a
>>> foreign country... about 500 subscribers. Will anybody know what
>> equipment
>>> is necessary on the provider side to provide asterisk based telephony?
>> Any
>>> links or pointers where to find info will be appreciated.
>>
>> That depends on what the intended medium and transport is. Are they
>> looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
>> jacks)? Are they looking to get it to the customer as IP or use some
>> sort of voice-over-RF contraption like some cable MSOs in the US use in
>> certain parts?
>>
>> --
>> Alex Balashov
>> Evariste Systems
>> Web : http://www.evaristesys.com/
>> Tel : (+1) (678) 954-0670
>> Direct : (+1) (678) 954-0671
>> Mobile : (+1) (678) 237-1775
>>
>
> _______________________________________________
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>
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> To UNSUBSCRIBE or update options visit:
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>
>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
The exception is funky voice-over-RF stuff.
You don't want to do that. It wouldn't work with Asterisk anyway. And
it's a pointless waste of time.
Alex Balashov wrote:
> C. Savinovich wrote:
>
>> Thank you all for your replies. But here is the dumb question: I have
>> never
>> seen how the coaxial cable used for cable TV ends up on a provider's
>> rack.
>> Can anybody describe me (as if I was looking at a picture) how a whole
>> bunch
>> of round coaxial cabling can come into a room and end up in an
>> Asterisk PBX
>> providing telephony... I suppose the coaxial cables just end up in
>> routers
>> with coaxial ports, and then, it is just a network like any other
>> network...
>> or isn't it?...is there anything I am not taking into consideration??
>
> No coax goes into Asterisk. Coax is just part of the network build-out
> on the last mile for delivering IP to the customer. HFC is the
> technology that bridges Ethernet over to a head-end UBR or similar piece
> of broadband aggregation equipment over CATV and/or digital.
>
> Imagine that you have an Asterisk PBX colocated somewhere and have a
> VoIP handset at home on your DSL connection. The "DSL" part of the
> equation doesn't touch either your phone or the PBX per se; it's just a
> piece of the abstraction layer and mesh of networks, administrative
> domains and physical-layer technologies that deliver IP from Asterisk to
> you.
>
> Coax is the same way.
>
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
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Re: [asterisk-biz] Anyone experienced in cable telephony?
C. Savinovich wrote:
> Thank you all for your replies. But here is the dumb question: I have never
> seen how the coaxial cable used for cable TV ends up on a provider's rack.
> Can anybody describe me (as if I was looking at a picture) how a whole bunch
> of round coaxial cabling can come into a room and end up in an Asterisk PBX
> providing telephony... I suppose the coaxial cables just end up in routers
> with coaxial ports, and then, it is just a network like any other network...
> or isn't it?...is there anything I am not taking into consideration??
No coax goes into Asterisk. Coax is just part of the network build-out
on the last mile for delivering IP to the customer. HFC is the
technology that bridges Ethernet over to a head-end UBR or similar piece
of broadband aggregation equipment over CATV and/or digital.
Imagine that you have an Asterisk PBX colocated somewhere and have a
VoIP handset at home on your DSL connection. The "DSL" part of the
equation doesn't touch either your phone or the PBX per se; it's just a
piece of the abstraction layer and mesh of networks, administrative
domains and physical-layer technologies that deliver IP from Asterisk to
you.
Coax is the same way.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
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Re: [asterisk-biz] Anyone experienced in cable telephony?
Thank you all for your replies. But here is the dumb question: I have never
seen how the coaxial cable used for cable TV ends up on a provider's rack.
Can anybody describe me (as if I was looking at a picture) how a whole bunch
of round coaxial cabling can come into a room and end up in an Asterisk PBX
providing telephony... I suppose the coaxial cables just end up in routers
with coaxial ports, and then, it is just a network like any other network...
or isn't it?...is there anything I am not taking into consideration??
seen how the coaxial cable used for cable TV ends up on a provider's rack.
Can anybody describe me (as if I was looking at a picture) how a whole bunch
of round coaxial cabling can come into a room and end up in an Asterisk PBX
providing telephony... I suppose the coaxial cables just end up in routers
with coaxial ports, and then, it is just a network like any other network...
or isn't it?...is there anything I am not taking into consideration??
CS
-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Steve Totaro
Sent: Thursday, January 29, 2009 12:11 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
If in fact you are going to use IP as the transport, I think to offset
some of the startup costs, I would offer customers an option to buy or
upgrade to a router with FXS ports. Call it "Digital Phone Service",
not "VoIP Service". Now you only have two pieces of equipment at the
customer's location.
Also, don't "sell" the equipment, rent it for a small monthly fee. My
mother has three cable boxes that she uses even though she has cable
ready TV and that has been going on for at least fifteen or twenty
years. She has been paying $5 a month for each box even though it is
an extra part.
This will help tremendously in cutting support issues and costs as
well, since the router/ATA is on a public IP (I assume) so no NAT on
the customer's side for the ATA.
Thanks,
Steve
On Wed, Jan 28, 2009 at 9:39 PM, C. Savinovich
<c.savinovich@itntelecom.com> wrote:
>
> Analog POTS?... don't think so because that would imply having to use
dslams
> (pardon me if I am wrong)... they already purchased the cable modems and
lo
> and behold, the cable modems don't have telephony ports. Definitely the
> medium is IP, where we can probably use 3 devices (one router, one cable
> modem, and one ata). The part where I am not too clear is on the provider
> side, what equipment handles the partitioning, et al.
>
> CS
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com
> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
> Sent: Wednesday, January 28, 2009 8:49 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> C. Savinovich wrote:
>
>> I have an opportunity to provide telephony to a small cable provider in a
>> foreign country... about 500 subscribers. Will anybody know what
> equipment
>> is necessary on the provider side to provide asterisk based telephony?
> Any
>> links or pointers where to find info will be appreciated.
>
> That depends on what the intended medium and transport is. Are they
> looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
> jacks)? Are they looking to get it to the customer as IP or use some
> sort of voice-over-RF contraption like some cable MSOs in the US use in
> certain parts?
>
> --
> Alex Balashov
> Evariste Systems
> Web : http://www.evaristesys.com/
> Tel : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (678) 237-1775
>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
If in fact you are going to use IP as the transport, I think to offset
some of the startup costs, I would offer customers an option to buy or
upgrade to a router with FXS ports. Call it "Digital Phone Service",
not "VoIP Service". Now you only have two pieces of equipment at the
customer's location.
some of the startup costs, I would offer customers an option to buy or
upgrade to a router with FXS ports. Call it "Digital Phone Service",
not "VoIP Service". Now you only have two pieces of equipment at the
customer's location.
Also, don't "sell" the equipment, rent it for a small monthly fee. My
mother has three cable boxes that she uses even though she has cable
ready TV and that has been going on for at least fifteen or twenty
years. She has been paying $5 a month for each box even though it is
an extra part.
This will help tremendously in cutting support issues and costs as
well, since the router/ATA is on a public IP (I assume) so no NAT on
the customer's side for the ATA.
Thanks,
Steve
On Wed, Jan 28, 2009 at 9:39 PM, C. Savinovich
<c.savinovich@itntelecom.com> wrote:
>
> Analog POTS?... don't think so because that would imply having to use dslams
> (pardon me if I am wrong)... they already purchased the cable modems and lo
> and behold, the cable modems don't have telephony ports. Definitely the
> medium is IP, where we can probably use 3 devices (one router, one cable
> modem, and one ata). The part where I am not too clear is on the provider
> side, what equipment handles the partitioning, et al.
>
> CS
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com
> [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
> Sent: Wednesday, January 28, 2009 8:49 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
>
> C. Savinovich wrote:
>
>> I have an opportunity to provide telephony to a small cable provider in a
>> foreign country... about 500 subscribers. Will anybody know what
> equipment
>> is necessary on the provider side to provide asterisk based telephony?
> Any
>> links or pointers where to find info will be appreciated.
>
> That depends on what the intended medium and transport is. Are they
> looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
> jacks)? Are they looking to get it to the customer as IP or use some
> sort of voice-over-RF contraption like some cable MSOs in the US use in
> certain parts?
>
> --
> Alex Balashov
> Evariste Systems
> Web : http://www.evaristesys.com/
> Tel : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (678) 237-1775
>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
No, I meant analog "POTS" as in an offering that is transported as VoIP
to the customer and then handed off as analog. The ATA sort of concept.
This is what Comcast does when it sells VoIP lines. They don't really
tell you it's VoIP, they just include "phone service" in their
triple-play bundle. They've sold 10M+ lines this way, while we're busy
evangelising the merits of VoIP as such.
to the customer and then handed off as analog. The ATA sort of concept.
This is what Comcast does when it sells VoIP lines. They don't really
tell you it's VoIP, they just include "phone service" in their
triple-play bundle. They've sold 10M+ lines this way, while we're busy
evangelising the merits of VoIP as such.
If you have an ATA, then you just need a VoIP service delivery platform
on the ISP side. No need for any "partitioning" per se unless you are
looking to do channelised/fractional circuits (why?) or operate a
separate overlay voice network.
C. Savinovich wrote:
> Analog POTS?... don't think so because that would imply having to use dslams
> (pardon me if I am wrong)... they already purchased the cable modems and lo
> and behold, the cable modems don't have telephony ports. Definitely the
> medium is IP, where we can probably use 3 devices (one router, one cable
> modem, and one ata). The part where I am not too clear is on the provider
> side, what equipment handles the partitioning, et al.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
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Re: [asterisk-biz] Anyone experienced in cable telephony?
Hello,
We can provide with required solution at phenomenally low cost, let's
get talking off the list.
Regards,
Mitul Limbani,
Founder & CEO,
Enterux Solutions Pvt Ltd,
The Enterprise Linux Company(r),
http://www.enterux.com/
On 29-Jan-09, at 7:13, "C. Savinovich" <c.savinovich@itntelecom.com>
wrote:
> I have an opportunity to provide telephony to a small cable provider
> in a
> foreign country... about 500 subscribers. Will anybody know what
> equipment
> is necessary on the provider side to provide asterisk based
> telephony? Any
> links or pointers where to find info will be appreciated.
>
> Best regards
> C. Savinovich
>
>
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
On Wed, Jan 28, 2009 at 9:30 PM, Matt Riddell <lists@venturevoip.com> wrote:
> On 29/01/2009 12:36 p.m., Steve Totaro wrote:
>> To better answer your question, those people will never be accepted or
>> weeded out quickly.
>>
>> I am not sure why the benefits are not obvious to you, but I would
>> guess that having a negative viewpoint on the idea precludes you from
>> being in the Consortium.
>>
>> How long have you been doing Asterisk? How long have you been a
>> consultant? How many call centers have you setup successfully? How
>> many systems in the real world?
>>
>> Qualify yourself as an expert before shooting down ideas.
>
> I'm kinda keen, and am in somewhat of the same boat as you Steve; I have
> jobs but not enough staff or time to accept them and so pass them on to
> others.
>
> I also have other jobs where my physical location (New Zealand) makes it
> hard for me to travel onsite.
>
> Obviously you'd want to be able to continue operating as your own
> company too as we have significant existing arrangements with partners.
>
> Another problem I see with this is the generation of contracts that span
> borders. I'm not sure I'd want to sell a system into New
> Zealand/Australia that was governed by US laws (and therefore US patents).
>
> I'm kinda seeing this as a loose consortium - what do you think?
>
> --
> Kind Regards,
>
> Matt Riddell
> Director
> On 29/01/2009 12:36 p.m., Steve Totaro wrote:
>> To better answer your question, those people will never be accepted or
>> weeded out quickly.
>>
>> I am not sure why the benefits are not obvious to you, but I would
>> guess that having a negative viewpoint on the idea precludes you from
>> being in the Consortium.
>>
>> How long have you been doing Asterisk? How long have you been a
>> consultant? How many call centers have you setup successfully? How
>> many systems in the real world?
>>
>> Qualify yourself as an expert before shooting down ideas.
>
> I'm kinda keen, and am in somewhat of the same boat as you Steve; I have
> jobs but not enough staff or time to accept them and so pass them on to
> others.
>
> I also have other jobs where my physical location (New Zealand) makes it
> hard for me to travel onsite.
>
> Obviously you'd want to be able to continue operating as your own
> company too as we have significant existing arrangements with partners.
>
> Another problem I see with this is the generation of contracts that span
> borders. I'm not sure I'd want to sell a system into New
> Zealand/Australia that was governed by US laws (and therefore US patents).
>
> I'm kinda seeing this as a loose consortium - what do you think?
>
> --
> Kind Regards,
>
> Matt Riddell
> Director
It is still a whiteboard idea. I expect there to many levels of
participation and cooperation.
I have enough feedback on, and especially off the lists to know I am
onto something .
Expect an announcement when the website and wiki are setup (very
soon). The rest of the site and backend will evolve.
That is all I am going to say for now.
--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
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Re: [asterisk-biz] Anyone experienced in cable telephony?
Analog POTS?... don't think so because that would imply having to use dslams
(pardon me if I am wrong)... they already purchased the cable modems and lo
and behold, the cable modems don't have telephony ports. Definitely the
medium is IP, where we can probably use 3 devices (one router, one cable
modem, and one ata). The part where I am not too clear is on the provider
side, what equipment handles the partitioning, et al.
(pardon me if I am wrong)... they already purchased the cable modems and lo
and behold, the cable modems don't have telephony ports. Definitely the
medium is IP, where we can probably use 3 devices (one router, one cable
modem, and one ata). The part where I am not too clear is on the provider
side, what equipment handles the partitioning, et al.
CS
-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alex Balashov
Sent: Wednesday, January 28, 2009 8:49 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Anyone experienced in cable telephony?
C. Savinovich wrote:
> I have an opportunity to provide telephony to a small cable provider in a
> foreign country... about 500 subscribers. Will anybody know what
equipment
> is necessary on the provider side to provide asterisk based telephony?
Any
> links or pointers where to find info will be appreciated.
That depends on what the intended medium and transport is. Are they
looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
jacks)? Are they looking to get it to the customer as IP or use some
sort of voice-over-RF contraption like some cable MSOs in the US use in
certain parts?
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
_______________________________________________
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Re: [asterisk-biz] bbcominc.com
They have been around forever.They have been in business at least 10 years.
Regards,
Jay Kordic
The Horizon Group
Wholesale VOIP/TDM routes/Wholesale IP Bandwidth
1-951-744-9220
1-515-322-0273(fax)
MSN IM- Jaykordic@hotmail.com
January 2009 specials
1-USA termination-.0026/minute(covers 6000 npa/nxx's-California
ATT+Verizon).
2-USA termination -.0045/minute,96,300+ npa/nxx's,1/1 billing,virtual rate
center ANI/CLI delivered
3-8xx termination access compensation.Compensation ranges from
.001-.005/minute(based on carrier used and volume).
4-USA Unrestricted 8XX origination at .0095/minute.
5-INDIA WHITE ROUTE-as low as .016/minute for India Mobile(excludes 9194)
with 60+asr,10-13 aloc.
6-USA termination -.0039/minute,61,000 + npa/nxx's,1/1 billing,virtual rate
center ANI/CLI delivered.
7-USA unrestricted termination@.0105/minute with CLI(no dialer).
8-USA unrestricted termination @.011/minute with CLI(dialer permitted).
-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com
[mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of
mroberts1818@gmail.com
Sent: Wednesday, January 28, 2009 6:23 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] bbcominc.com
Hi,
Anyone hear of these guys?
Good?, Bad? Ugly?
Thx,
Mike
Sent from my Verizon Wireless BlackBerry
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
On 29/01/2009 12:36 p.m., Steve Totaro wrote:
> To better answer your question, those people will never be accepted or
> weeded out quickly.
>
> I am not sure why the benefits are not obvious to you, but I would
> guess that having a negative viewpoint on the idea precludes you from
> being in the Consortium.
>
> How long have you been doing Asterisk? How long have you been a
> consultant? How many call centers have you setup successfully? How
> many systems in the real world?
>
> Qualify yourself as an expert before shooting down ideas.
> To better answer your question, those people will never be accepted or
> weeded out quickly.
>
> I am not sure why the benefits are not obvious to you, but I would
> guess that having a negative viewpoint on the idea precludes you from
> being in the Consortium.
>
> How long have you been doing Asterisk? How long have you been a
> consultant? How many call centers have you setup successfully? How
> many systems in the real world?
>
> Qualify yourself as an expert before shooting down ideas.
I'm kinda keen, and am in somewhat of the same boat as you Steve; I have
jobs but not enough staff or time to accept them and so pass them on to
others.
I also have other jobs where my physical location (New Zealand) makes it
hard for me to travel onsite.
Obviously you'd want to be able to continue operating as your own
company too as we have significant existing arrangements with partners.
Another problem I see with this is the generation of contracts that span
borders. I'm not sure I'd want to sell a system into New
Zealand/Australia that was governed by US laws (and therefore US patents).
I'm kinda seeing this as a loose consortium - what do you think?
--
Kind Regards,
Matt Riddell
Director
_______________________________________________
http://www.venturevoip.com (Great new VoIP end to end solution)
http://www.venturevoip.com/news.php (Daily Asterisk News - html)
http://www.venturevoip.com/newrssfeed.php (Daily Asterisk News - rss)
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[asterisk-biz] bbcominc.com
Hi,
Anyone hear of these guys?
Good?, Bad? Ugly?
Thx,
Mike
Sent from my Verizon Wireless BlackBerry
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Re: [asterisk-biz] Anyone experienced in cable telephony?
Our Enswitch product is very popular for cable providers. It provides
full ITSP services, full hosted PBX services, billing, invoicing, fully
multi-tenant interface, etc etc. Users then connect via SIP over the
cable company's network.
full ITSP services, full hosted PBX services, billing, invoicing, fully
multi-tenant interface, etc etc. Users then connect via SIP over the
cable company's network.
Enswitch is in production today with carriers worldwide on systems from
hundreds of users on single machines to over one hundred thousand users
on redundant/failover clusters.
More details, including a full list of features and a working demo of
the web interface, are at:
http://integrics.com/products/enswitch/
Alistair Cunningham
+1 888 468 3111
+44 20 799 39 799
http://integrics.com/
C. Savinovich wrote:
> I have an opportunity to provide telephony to a small cable provider in a
> foreign country... about 500 subscribers. Will anybody know what equipment
> is necessary on the provider side to provide asterisk based telephony? Any
> links or pointers where to find info will be appreciated.
>
> Best regards
> C. Savinovich
>
>
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-biz
>
>
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Re: [asterisk-biz] Anyone experienced in cable telephony?
C. Savinovich wrote:
> I have an opportunity to provide telephony to a small cable provider in a
> foreign country... about 500 subscribers. Will anybody know what equipment
> is necessary on the provider side to provide asterisk based telephony? Any
> links or pointers where to find info will be appreciated.
That depends on what the intended medium and transport is. Are they
looking to provide analog POTS (i.e. FXO ports broken out of RJ-11
jacks)? Are they looking to get it to the customer as IP or use some
sort of voice-over-RF contraption like some cable MSOs in the US use in
certain parts?
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
_______________________________________________
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[asterisk-biz] Anyone experienced in cable telephony?
I have an opportunity to provide telephony to a small cable provider in a
foreign country... about 500 subscribers. Will anybody know what equipment
is necessary on the provider side to provide asterisk based telephony? Any
links or pointers where to find info will be appreciated.
foreign country... about 500 subscribers. Will anybody know what equipment
is necessary on the provider side to provide asterisk based telephony? Any
links or pointers where to find info will be appreciated.
Best regards
C. Savinovich
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
Steve Totaro wrote:
> I am not sure why the benefits are not obvious to you, but I would
> guess that having a negative viewpoint on the idea precludes you from
> being in the Consortium.
Well, this I can tell you; the proper way to sell someone on an idea is
not to present them with a circular feedback loop whose semantic
template is basically, "If you don't already think it's a good idea, you
do not command sufficient Vision nor possess the requisite Exclusivity
to be part of it to begin with."
Do you tell any customer that expresses the slightest bit of scepticism
or presents compelling questions to address: "If the self-evident
benefits of my Asterisk solution aren't obvious to you to begin with,
you're not worthy enough to buy it?"
> How long have you been doing Asterisk? How long have you been a
> consultant? How many call centers have you setup successfully? How
> many systems in the real world?
This isn't the time or place for a pissing match of credentials.
FWIW, my firm is not an Asterisk consultancy as such and does not set up
call centers. Don't assume everyone operating in the same technology
stack or broad vertical as you has the same business focus per se.
> Qualify yourself as an expert before shooting down ideas.
I'm not shooting it down, or saying it couldn't work. I just proposed
what I see to be a likely problem and wondered as to your response. I
didn't say that you don't have one or that the problem cannot be
addressed or warrant that my identification of the problem is even
accurate or applicable. I have no idea. I've never set up a Consortium.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
To better answer your question, those people will never be accepted or
weeded out quickly.
weeded out quickly.
I am not sure why the benefits are not obvious to you, but I would
guess that having a negative viewpoint on the idea precludes you from
being in the Consortium.
How long have you been doing Asterisk? How long have you been a
consultant? How many call centers have you setup successfully? How
many systems in the real world?
Qualify yourself as an expert before shooting down ideas.
Thanks,
Steve Totaro
On Wed, Jan 28, 2009 at 6:31 PM, Steve Totaro
<stotaro@totarotechnologies.com> wrote:
> Says you.
>
> On Wed, Jan 28, 2009 at 6:15 PM, Alex Balashov
> <abalashov@evaristesys.com> wrote:
>> I think the fundamental problem with this is that far too many vendors
>> will act in concert "with the consortium" only to the bare minimal
>> extent that it benefits them as far as getting leads, and then try to
>> channel that flow to their own business and otherwise displace it.
>>
>> It is trying to shoehorn interests that are-- at best--mildly
>> antagonistic into an unlikely cooperation whose collective benefit is
>> not entirely obvious.
>>
>> --
>> Alex Balashov
>> Evariste Systems
>> Web : http://www.evaristesys.com/
>> Tel : (+1) (678) 954-0670
>> Direct : (+1) (678) 954-0671
>> Mobile : (+1) (678) 237-1775
>>
>> _______________________________________________
>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>
>> asterisk-biz mailing list
>> To UNSUBSCRIBE or update options visit:
>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>>
>
>
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
Says you.
On Wed, Jan 28, 2009 at 6:15 PM, Alex Balashov
<abalashov@evaristesys.com> wrote:
> I think the fundamental problem with this is that far too many vendors
> will act in concert "with the consortium" only to the bare minimal
> extent that it benefits them as far as getting leads, and then try to
> channel that flow to their own business and otherwise displace it.
>
> It is trying to shoehorn interests that are-- at best--mildly
> antagonistic into an unlikely cooperation whose collective benefit is
> not entirely obvious.
>
> --
> Alex Balashov
> Evariste Systems
> Web : http://www.evaristesys.com/
> Tel : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (678) 237-1775
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-biz
>
--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
_______________________________________________
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Re: [asterisk-biz] Call Recording and Legal Issues in the US
What about all the misdials I get. I know what number they are trying
to call. Both parties are in Canada and I am in the US.
to call. Both parties are in Canada and I am in the US.
I have been tempted but would never bridge the call and record it.
It is quite amusing that people leave credit card numbers and checking
account routing and account numbers on my voicemail on a daily
basis.....
If only I was a crook, I could be making a mint. Cross country
boarders and all, I wonder how prosecution of such a thing would go if
someone doing this would be identified.
Apologies for going off on a tangent, my mind goes all over the place sometimes.
Back on topic. I am no lawyer, but I think a disclaimer is fine,
maybe signed prior to giving the customer a listing of the laws, state
by state.
Again, seek legal council, but I think you should be fine, or at least
win your case if it ever came to that.
Thanks,
Steve
On Wed, Jan 28, 2009 at 5:51 PM, Elliot Otchet
<elliot.otchet@callingcircles.com> wrote:
> I'll echo what Ken and others have said: get good telecommunications counsel - specifically with call recording experience is a must in any service that includes call recording.
>
> An attorney experienced in this field should be able to guide you through this. Since I'm not an attorney, I won't attempt to validate or discredit what others have said, but I have developed call recording products, resold others, and integrated tons of software in these types of systems I'll share some things I learned along the way and wished I had known before I was asked to step into court or paid a visit by law enforcement:
>
> 1) You should ask for your users to pay your legal bills when you're sued or charged criminally as a result of using your service, before you allow your users to record a call.
> 2) You should prevent -technically speaking- anyone on your staff from adding recording rules. Allow them to remove rules only. Be able to prove you weren't the one who added a specific recording rule. This is quite handy in court.
> 3) Provide a mechanism to validate that the recordings introduced in court were indeed recordings made with your system. Equally, provide a mechanism to prove how calls were not recorded with your system.
> 4) Understand that Ken's "common carrier" concept is valid, but ask your attorney what steps you need to become and be considered a common carrier. You can't just say you're a telecommunications provider. In some states, that requires becoming a carrier and registering as such both within the state and federally.
> 5) Party notification involves the parties using the phones, not the companies engaged in a contract. Let that sink in. How will you validate that at least one party using the phone was notified that the call is being recorded.
>
> Some of these become simpler problems if you offer your solution as an on premise based solution as opposed to a hosted one, but these are the big ones that come to mind quickly.
>
> Let me know if you'd like to discuss further of list.
>
> Elliot
>
>
>
> -----Original Message-----
> From: asterisk-biz-bounces@lists.digium.com [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Ken Rice
> Sent: Wednesday, January 28, 2009 3:01 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Call Recording and Legal Issues in the US
>
> Also remember one thing here... As a Carrier, you can claim a common carrier
> exemption to torts your client may commit. This is the same principal that
> keeps FedEx or UPS out of trouble when someone ships drugs from California
> to New York... The same principals were extended to the telecom arena...
> However since I doubt a lawyer is actually on this list, you should seek
> competent legal counsel from a qualified telecommunications lawyer.
>
> Ken
>
>
>> From: Matt Florell <astmattf@gmail.com>
>> Reply-To: Commercial and Business-Oriented Asterisk Discussion
>> <asterisk-biz@lists.digium.com>
>> Date: Wed, 28 Jan 2009 14:56:00 -0500
>> To: Commercial and Business-Oriented Asterisk Discussion
>> <asterisk-biz@lists.digium.com>
>> Subject: Re: [asterisk-biz] Call Recording and Legal Issues in the US
>>
>> Hello,
>>
>> While there is only a requirement of single-party notification that a
>> conversation is being recorded at the federal level, there are 12
>> states in the USA that have a requirement that all parties in a phone
>> call must be notified that a call is recorded. Here is the list of
>> those states:
>> - California
>> - Connecticut
>> - Florida
>> - Illinois
>> - Maryland
>> - Massachusetts
>> - Michigan
>> - Montana
>> - Nevada
>> - New Hampshire
>> - Pennsylvania
>> - Washington
>>
>> All of the states above allow for criminal charges, and all but
>> Montana allow for Civil penalties as well. The penalties vary from
>> state-to-state, but often depend on what was done with the recording
>> if it has even been kept.
>>
>> MATT---
>>
>>
>>
>> On 1/28/09, SIP <sip@arcdiv.com> wrote:
>>> The answer is that, unfortunately for you, you can be sued regardless of
>>> what sort of waiver your customer signs. The argument being that your
>>> customer may not know all the applicable laws regarding his rights in
>>> the situation before he signs the waiver (waivers are not terribly
>>> effective protection in court).
>>>
>>> Whether or not whomever is suing you will WIN the suit will rely mostly
>>> on the law, and you may or may not come out okay in a legal position,
>>> but the ensuing costs of fighting the legal battle CAN lead to a
>>> bankruptcy situation. And, of course, if you're seeking funding rounds
>>> or business loans, no one will want to give money to a company that may
>>> lose it all in a legal battle.
>>>
>>> Unless you're absolutely certain of the laws of the states in which you
>>> do business, I would recommend against aiding in the recording of calls
>>> by customers.
>>>
>>> N.
>>>
>>>
>>>
>>> Peter Beckman wrote:
>>>> I'm aware that in some states and in some cases there are differing rules
>>>> about who and when a caller or callee can or cannot record a phone call.
>>>>
>>>> As a service provider, I can easily enable my users to record calls on
>>>> demand, for only some of calls, or for all calls.
>>>>
>>>> The question is, do I need to, in our Terms of Service, specifically say
>>>>
>>>> "The user is responsible for following all applicable laws regarding
>>>> call recording. The user will hold harmless Company and its vendors
>>>> partners and subsidiaries for violations of any laws regarding call
>>>> recording."
>>>>
>>>> Or would we be covered by a general you can't sue us clause.
>>>>
>>>> Please -- no conjecture, only reply if you actually know from a good legal
>>>> source the answer.
>>>>
>>>> Beckman
>>>> ---------------------------------------------------------------------------
>>>> Peter Beckman Internet Guy
>>>> beckman@angryox.com http://www.angryox.com/
>>>> ---------------------------------------------------------------------------
>>>>
>>>> _______________________________________________
>>>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>>>
>>>> asterisk-biz mailing list
>>>> To UNSUBSCRIBE or update options visit:
>>>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>>>>
>>>
>>>
>>> _______________________________________________
>>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>>
>>> asterisk-biz mailing list
>>> To UNSUBSCRIBE or update options visit:
>>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>>>
>>
>> _______________________________________________
>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>
>> asterisk-biz mailing list
>> To UNSUBSCRIBE or update options visit:
>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>
>
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-biz
>
> This message is intended only for the use of the individual (s) or entity to which it is addressed and may contain information that is privileged, confidential, and/or proprietary to eInstruction and its affiliates. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, forwarding or copying of this communication is prohibited without the express permission of the sender. If you have received this communication in error, please notify the sender immediately and delete the original message.
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
The answer to the "What if you get hit by a bus?" question:
"If you continue to pay me beans, then I guess you're screwed if I get
hit by a bus.
If you pay some more serious money - still a tiny fraction of what you'd
pay to a Big Enterprise Vendor - then we might be able to afford to
darken the skies with people until your problem is solved."
From an economic perspective that is the right answer 100% of the time.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
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Re: [asterisk-biz] Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
I think the fundamental problem with this is that far too many vendors
will act in concert "with the consortium" only to the bare minimal
extent that it benefits them as far as getting leads, and then try to
channel that flow to their own business and otherwise displace it.
will act in concert "with the consortium" only to the bare minimal
extent that it benefits them as far as getting leads, and then try to
channel that flow to their own business and otherwise displace it.
It is trying to shoehorn interests that are-- at best--mildly
antagonistic into an unlikely cooperation whose collective benefit is
not entirely obvious.
--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (678) 237-1775
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-biz
Re: [asterisk-biz] Call Recording and Legal Issues in the US
I'll echo what Ken and others have said: get good telecommunications counsel - specifically with call recording experience is a must in any service that includes call recording.
An attorney experienced in this field should be able to guide you through this. Since I'm not an attorney, I won't attempt to validate or discredit what others have said, but I have developed call recording products, resold others, and integrated tons of software in these types of systems I'll share some things I learned along the way and wished I had known before I was asked to step into court or paid a visit by law enforcement:
1) You should ask for your users to pay your legal bills when you're sued or charged criminally as a result of using your service, before you allow your users to record a call.
2) You should prevent -technically speaking- anyone on your staff from adding recording rules. Allow them to remove rules only. Be able to prove you weren't the one who added a specific recording rule. This is quite handy in court.
3) Provide a mechanism to validate that the recordings introduced in court were indeed recordings made with your system. Equally, provide a mechanism to prove how calls were not recorded with your system.
4) Understand that Ken's "common carrier" concept is valid, but ask your attorney what steps you need to become and be considered a common carrier. You can't just say you're a telecommunications provider. In some states, that requires becoming a carrier and registering as such both within the state and federally.
5) Party notification involves the parties using the phones, not the companies engaged in a contract. Let that sink in. How will you validate that at least one party using the phone was notified that the call is being recorded.
Some of these become simpler problems if you offer your solution as an on premise based solution as opposed to a hosted one, but these are the big ones that come to mind quickly.
Let me know if you'd like to discuss further of list.
Elliot
-----Original Message-----
From: asterisk-biz-bounces@lists.digium.com [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Ken Rice
Sent: Wednesday, January 28, 2009 3:01 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Call Recording and Legal Issues in the US
Also remember one thing here... As a Carrier, you can claim a common carrier
exemption to torts your client may commit. This is the same principal that
keeps FedEx or UPS out of trouble when someone ships drugs from California
to New York... The same principals were extended to the telecom arena...
However since I doubt a lawyer is actually on this list, you should seek
competent legal counsel from a qualified telecommunications lawyer.
Ken
> From: Matt Florell <astmattf@gmail.com>
> Reply-To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Date: Wed, 28 Jan 2009 14:56:00 -0500
> To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Subject: Re: [asterisk-biz] Call Recording and Legal Issues in the US
>
> Hello,
>
> While there is only a requirement of single-party notification that a
> conversation is being recorded at the federal level, there are 12
> states in the USA that have a requirement that all parties in a phone
> call must be notified that a call is recorded. Here is the list of
> those states:
> - California
> - Connecticut
> - Florida
> - Illinois
> - Maryland
> - Massachusetts
> - Michigan
> - Montana
> - Nevada
> - New Hampshire
> - Pennsylvania
> - Washington
>
> All of the states above allow for criminal charges, and all but
> Montana allow for Civil penalties as well. The penalties vary from
> state-to-state, but often depend on what was done with the recording
> if it has even been kept.
>
> MATT---
>
>
>
> On 1/28/09, SIP <sip@arcdiv.com> wrote:
>> The answer is that, unfortunately for you, you can be sued regardless of
>> what sort of waiver your customer signs. The argument being that your
>> customer may not know all the applicable laws regarding his rights in
>> the situation before he signs the waiver (waivers are not terribly
>> effective protection in court).
>>
>> Whether or not whomever is suing you will WIN the suit will rely mostly
>> on the law, and you may or may not come out okay in a legal position,
>> but the ensuing costs of fighting the legal battle CAN lead to a
>> bankruptcy situation. And, of course, if you're seeking funding rounds
>> or business loans, no one will want to give money to a company that may
>> lose it all in a legal battle.
>>
>> Unless you're absolutely certain of the laws of the states in which you
>> do business, I would recommend against aiding in the recording of calls
>> by customers.
>>
>> N.
>>
>>
>>
>> Peter Beckman wrote:
>>> I'm aware that in some states and in some cases there are differing rules
>>> about who and when a caller or callee can or cannot record a phone call.
>>>
>>> As a service provider, I can easily enable my users to record calls on
>>> demand, for only some of calls, or for all calls.
>>>
>>> The question is, do I need to, in our Terms of Service, specifically say
>>>
>>> "The user is responsible for following all applicable laws regarding
>>> call recording. The user will hold harmless Company and its vendors
>>> partners and subsidiaries for violations of any laws regarding call
>>> recording."
>>>
>>> Or would we be covered by a general you can't sue us clause.
>>>
>>> Please -- no conjecture, only reply if you actually know from a good legal
>>> source the answer.
>>>
>>> Beckman
>>> ---------------------------------------------------------------------------
>>> Peter Beckman Internet Guy
>>> beckman@angryox.com http://www.angryox.com/
>>> ---------------------------------------------------------------------------
>>>
>>> _______________________________________________
>>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>>
>>> asterisk-biz mailing list
>>> To UNSUBSCRIBE or update options visit:
>>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>>>
>>
>>
>> _______________________________________________
>> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>>
>> asterisk-biz mailing list
>> To UNSUBSCRIBE or update options visit:
>> http://lists.digium.com/mailman/listinfo/asterisk-biz
>>
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-biz
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
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To UNSUBSCRIBE or update options visit:
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This message is intended only for the use of the individual (s) or entity to which it is addressed and may contain information that is privileged, confidential, and/or proprietary to eInstruction and its affiliates. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, forwarding or copying of this communication is prohibited without the express permission of the sender. If you have received this communication in error, please notify the sender immediately and delete the original message.
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Re: [asterisk-biz] OT: Re: Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
On Wed, Jan 28, 2009 at 3:08 PM, Steve Totaro
<stotaro@totarotechnologies.com> wrote:
> On Wed, Jan 28, 2009 at 1:59 PM, Richard Lyman <pchammer@dynx.net> wrote:
>> Steve Totaro wrote:
>>> On Wed, Jan 28, 2009 at 12:18 PM, Richard Lyman <pchammer@dynx.net> wrote:
>>>
>>>> TP'n to follow flow. I haven't read every post on this thread so
>>>> forgive me (please) for stating something that might have been already
>>>> stated.
>>>>
>>>
>>> I do not forgive you, there are not that many posts to read through
>>> and not taking a moment to do so makes you a non-candidate.
>>>
>>>
>> Steve, do you really think you need to repeat saying 'non-candidate'?
>>
>> I also seem to recall (while skimming the thread), something about
>> 'negative attitudes'.
>>
>> At least i was being polite.
>>
>> Good luck.
>>
>
> Thanks, but time wasters are just that and need to be told so to help
> them and keep them from robbing the one thing I cannot get back, that
> is, of course, "Time."
>
> This is not negative attitude, just I don't need or want someone who
> does not bother to read a little, get up to speed before speaking out
> of line, and incorrectly....
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
<stotaro@totarotechnologies.com> wrote:
> On Wed, Jan 28, 2009 at 1:59 PM, Richard Lyman <pchammer@dynx.net> wrote:
>> Steve Totaro wrote:
>>> On Wed, Jan 28, 2009 at 12:18 PM, Richard Lyman <pchammer@dynx.net> wrote:
>>>
>>>> TP'n to follow flow. I haven't read every post on this thread so
>>>> forgive me (please) for stating something that might have been already
>>>> stated.
>>>>
>>>
>>> I do not forgive you, there are not that many posts to read through
>>> and not taking a moment to do so makes you a non-candidate.
>>>
>>>
>> Steve, do you really think you need to repeat saying 'non-candidate'?
>>
>> I also seem to recall (while skimming the thread), something about
>> 'negative attitudes'.
>>
>> At least i was being polite.
>>
>> Good luck.
>>
>
> Thanks, but time wasters are just that and need to be told so to help
> them and keep them from robbing the one thing I cannot get back, that
> is, of course, "Time."
>
> This is not negative attitude, just I don't need or want someone who
> does not bother to read a little, get up to speed before speaking out
> of line, and incorrectly....
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
Apologies everyone, I figured this was a personal email because it
does not belong on the list and is personal, then I noticed that
Richard had sent this (for some odd reason) to the list after I hit
the send button.
--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
_______________________________________________
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asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
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Re: [asterisk-biz] OT: Re: Consortium of Sorts for Interconnects and VoIP providers to a Lesser Degree
On Wed, Jan 28, 2009 at 1:59 PM, Richard Lyman <pchammer@dynx.net> wrote:
> Steve Totaro wrote:
>> On Wed, Jan 28, 2009 at 12:18 PM, Richard Lyman <pchammer@dynx.net> wrote:
>>
>>> TP'n to follow flow. I haven't read every post on this thread so
>>> forgive me (please) for stating something that might have been already
>>> stated.
>>>
>>
>> I do not forgive you, there are not that many posts to read through
>> and not taking a moment to do so makes you a non-candidate.
>>
>>
> Steve, do you really think you need to repeat saying 'non-candidate'?
>
> I also seem to recall (while skimming the thread), something about
> 'negative attitudes'.
>
> At least i was being polite.
>
> Good luck.
>
> Steve Totaro wrote:
>> On Wed, Jan 28, 2009 at 12:18 PM, Richard Lyman <pchammer@dynx.net> wrote:
>>
>>> TP'n to follow flow. I haven't read every post on this thread so
>>> forgive me (please) for stating something that might have been already
>>> stated.
>>>
>>
>> I do not forgive you, there are not that many posts to read through
>> and not taking a moment to do so makes you a non-candidate.
>>
>>
> Steve, do you really think you need to repeat saying 'non-candidate'?
>
> I also seem to recall (while skimming the thread), something about
> 'negative attitudes'.
>
> At least i was being polite.
>
> Good luck.
>
Thanks, but time wasters are just that and need to be told so to help
them and keep them from robbing the one thing I cannot get back, that
is, of course, "Time."
This is not negative attitude, just I don't need or want someone who
does not bother to read a little, get up to speed before speaking out
of line, and incorrectly....
--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--
asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-biz
Re: [asterisk-biz] Call Recording and Legal Issues in the US
Also remember one thing here... As a Carrier, you can claim a common carrier
exemption to torts your client may commit. This is the same principal that
keeps FedEx or UPS out of trouble when someone ships drugs from California
to New York... The same principals were extended to the telecom arena...
However since I doubt a lawyer is actually on this list, you should seek
competent legal counsel from a qualified telecommunications lawyer.
exemption to torts your client may commit. This is the same principal that
keeps FedEx or UPS out of trouble when someone ships drugs from California
to New York... The same principals were extended to the telecom arena...
However since I doubt a lawyer is actually on this list, you should seek
competent legal counsel from a qualified telecommunications lawyer.
Ken
> From: Matt Florell <astmattf@gmail.com>
> Reply-To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Date: Wed, 28 Jan 2009 14:56:00 -0500
> To: Commercial and Business-Oriented Asterisk Discussion
> <asterisk-biz@lists.digium.com>
> Subject: Re: [asterisk-biz] Call Recording and Legal Issues in the US
>
> Hello,
>
> While there is only a requirement of single-party notification that a
> conversation is being recorded at the federal level, there are 12
> states in the USA that have a requirement that all parties in a phone
> call must be notified that a call is recorded. Here is the list of
> those states:
> - California
> - Connecticut
> - Florida
> - Illinois
> - Maryland
> - Massachusetts
> - Michigan
> - Montana
> - Nevada
> - New Hampshire
> - Pennsylvania
> - Washington
>
> All of the states above allow for criminal charges, and all but
> Montana allow for Civil penalties as well. The penalties vary from
> state-to-state, but often depend on what was done with the recording
> if it has even been kept.
>
> MATT---
>
>
>
> On 1/28/09, SIP <sip@arcdiv.com> wrote:
>> The answer is that, unfortunately for you, you can be sued regardless of
>> what sort of waiver your customer signs. The argument being that your
>> customer may not know all the applicable laws regarding his rights in
>> the situation before he signs the waiver (waivers are not terribly
>> effective protection in court).
>>
>> Whether or not whomever is suing you will WIN the suit will rely mostly
>> on the law, and you may or may not come out okay in a legal position,
>> but the ensuing costs of fighting the legal battle CAN lead to a
>> bankruptcy situation. And, of course, if you're seeking funding rounds
>> or business loans, no one will want to give money to a company that may
>> lose it all in a legal battle.
>>
>> Unless you're absolutely certain of the laws of the states in which you
>> do business, I would recommend against aiding in the recording of calls
>> by customers.
>>
>> N.
>>
>>
>>
>> Peter Beckman wrote:
>>> I'm aware that in some states and in some cases there are differing rules
>>> about who and when a caller or callee can or cannot record a phone call.
>>>
>>> As a service provider, I can easily enable my users to record calls on
>>> demand, for only some of calls, or for all calls.
>>>
>>> The question is, do I need to, in our Terms of Service, specifically say
>>>
>>> "The user is responsible for following all applicable laws regarding
>>> call recording. The user will hold harmless Company and its vendors
>>> partners and subsidiaries for violations of any laws regarding call
>>> recording."
>>>
>>> Or would we be covered by a general you can't sue us clause.
>>>
>>> Please -- no conjecture, only reply if you actually know from a good legal
>>> source the answer.
>>>
>>> Beckman
>>> ---------------------------------------------------------------------------
>>> Peter Beckman Internet Guy
>>> beckman@angryox.com http://www.angryox.com/
>>> ---------------------------------------------------------------------------
>>>
>>> _______________________________________________
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>>>
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>>
>>
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>
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Re: [asterisk-biz] Call Recording and Legal Issues in the US
Hello,
While there is only a requirement of single-party notification that a
conversation is being recorded at the federal level, there are 12
states in the USA that have a requirement that all parties in a phone
call must be notified that a call is recorded. Here is the list of
those states:
- California
- Connecticut
- Florida
- Illinois
- Maryland
- Massachusetts
- Michigan
- Montana
- Nevada
- New Hampshire
- Pennsylvania
- Washington
All of the states above allow for criminal charges, and all but
Montana allow for Civil penalties as well. The penalties vary from
state-to-state, but often depend on what was done with the recording
if it has even been kept.
MATT---
On 1/28/09, SIP <sip@arcdiv.com> wrote:
> The answer is that, unfortunately for you, you can be sued regardless of
> what sort of waiver your customer signs. The argument being that your
> customer may not know all the applicable laws regarding his rights in
> the situation before he signs the waiver (waivers are not terribly
> effective protection in court).
>
> Whether or not whomever is suing you will WIN the suit will rely mostly
> on the law, and you may or may not come out okay in a legal position,
> but the ensuing costs of fighting the legal battle CAN lead to a
> bankruptcy situation. And, of course, if you're seeking funding rounds
> or business loans, no one will want to give money to a company that may
> lose it all in a legal battle.
>
> Unless you're absolutely certain of the laws of the states in which you
> do business, I would recommend against aiding in the recording of calls
> by customers.
>
> N.
>
>
>
> Peter Beckman wrote:
> > I'm aware that in some states and in some cases there are differing rules
> > about who and when a caller or callee can or cannot record a phone call.
> >
> > As a service provider, I can easily enable my users to record calls on
> > demand, for only some of calls, or for all calls.
> >
> > The question is, do I need to, in our Terms of Service, specifically say
> >
> > "The user is responsible for following all applicable laws regarding
> > call recording. The user will hold harmless Company and its vendors
> > partners and subsidiaries for violations of any laws regarding call
> > recording."
> >
> > Or would we be covered by a general you can't sue us clause.
> >
> > Please -- no conjecture, only reply if you actually know from a good legal
> > source the answer.
> >
> > Beckman
> > ---------------------------------------------------------------------------
> > Peter Beckman Internet Guy
> > beckman@angryox.com http://www.angryox.com/
> > ---------------------------------------------------------------------------
> >
> > _______________________________________________
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> >
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> > To UNSUBSCRIBE or update options visit:
> > http://lists.digium.com/mailman/listinfo/asterisk-biz
> >
>
>
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