Re: [asterisk-biz] Anyone Using OrecX for Call Recording?

Awesome thanks everyone for the opinions (all positive).  Have a colleague that runs a smallish callcenter looking at OrecX.

 

Cory J. Andrews

Director New Market Initiatives

 

Sayers Media Group

VoIP Supply, LLC

454 Sonwil Drive

Buffalo, NY 14225

716-250-3402 OFFICE

716-630-1548 FAX

716-601-4474 MOBILE

candrews@sayersmedia.com

 

 

Have I exceeded your expectations?  Please share your experience with my boss,  Benjamin P. Sayers, CEO

 

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From: asterisk-biz-bounces@lists.digium.com [mailto:asterisk-biz-bounces@lists.digium.com] On Behalf Of Alvaro Ramirez
Sent: Thursday, January 22, 2009 7:18 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Anyone Using OrecX for Call Recording?

 

Cory:

 

We have been using the product for the last 12 months. Our environment is fully hosted and we have configured to supports hundred of customers in  a HA environment. Support is excelent. Price/performance ratio is Number 1 in the industry!!

Go for it!!!

 

Regards,

 

Alvaro

 

On Wed, Jan 21, 2009 at 5:10 PM, Steve Totaro <stotaro@asteriskhelpdesk.com> wrote:

On Wed, Jan 21, 2009 at 3:19 PM, Cory Andrews <cory@voipsupply.com> wrote:
> Looking for feedback on OrecX for call  recording, if you have field
> experience with the OSS or Paid versions and care to share please do.
>
>
>
> Thanks
>
>
>
> Cory J. Andrews
>
> Director New Market Initiatives
>
>
>
> Sayers Media Group
>
> VoIP Supply, LLC
>
> 454 Sonwil Drive
>
> Buffalo, NY 14225
>
> 716-250-3402 OFFICE
>
> 716-630-1548 FAX
>
> 716-601-4474 MOBILE
>
> candrews@sayersmedia.com

Cory,

I helped bring their software from being able to record 8 calls to 200 per
server on a core2duo.  We worked very close for months, I would send
them packet dumps and they would send new source every day for months.

I have worked with them very closely and implemented their solution a
a full DS3 for ALL calls with perfect call quality.

I integrated it with the customer's CRM for call playback via customer
record in their GUI.

You can compare Verint's solution for 100 seats @ $500k and Telrex
$250k (at least when I get a quote several years ago and decided OrecX
was worth pursuing).

Thanks,
Steve Totaro



--
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)

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