Re: [asterisk-biz] Call Recording System information request

Erick Perez wrote:
> HI,
> I am looking for an open source with paid support or a fully developed
> call recording solution based on Asterisk + digium or sangoma cards
> (no Dialogic please). It must support E1, no support for T1 or ISDN is
> available in our area.
>
> Our customer has a contact center that must record all calls, all the
> time. for about 20 agents.
> We can assemble the server here if needed on HP Proliant (rack or
> tower) hardware.
> Customer need reporting on calls for the contact center manager as
> well as for the CIO, ability to retrieve a saved call. daily backup,
> capacity to move backup to offline storage (tape or DVD-R).
> System will be installed agains an Alcatel 4100 system. It has two E1
> coming in shared among the administration offices and the contact
> center. It also has an unused E1 card. All phones are digital.
>
> Thanks in advance.

Consider OrecX (www.orecx.com).

--
Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599

_______________________________________________
--Bandwidth and Colocation Provided by http://www.api-digital.com--

AstriCon 2008 - September 22 - 25 Phoenix, Arizona
Register Now: http://www.astricon.net

asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:

http://lists.digium.com/mailman/listinfo/asterisk-biz